Shipping policy
1. Shipping Method & Carrier
- We ship from Copenhagen, Denmark via the most economical option available at the time of dispatch.
- Carriers may include [DHL, UPS, FedEx, or national postal services] depending on the destination and cost efficiency.
2. Shipping Costs & Charges
- Shipping costs are charged at current daily carrier rates.
- All shipping fees are the responsibility of the buyer and will be included on the invoice.
3. Handling Time
- Orders are processed and shipped within 3 business days after received order.
- Large or custom orders may require additional lead time, which will be communicated at the time of order.
4. Delivery Terms
- Buyers are responsible for duties, taxes, and import fees.
5. Shipping Liability
- Risk of loss or damage transfers to the buyer once the shipment is handed over to the carrier.
- We are not responsible for delays, damages, or losses caused by the shipping carrier.
6. Claims & Issues
- Any shipping-related issues must be reported within 3days of receipt.
- Claims for lost or damaged shipments must be filed with the carrier directly.