Shipping policy

1. Shipping Method & Carrier

  • We ship from Copenhagen, Denmark via the most economical option available at the time of dispatch.
  • Carriers may include [DHL, UPS, FedEx, or national postal services] depending on the destination and cost efficiency.

2. Shipping Costs & Charges

  • Shipping costs are charged at current daily carrier rates.
  • All shipping fees are the responsibility of the buyer and will be included on the invoice.

3. Handling Time

  • Orders are processed and shipped within 3 business days after received order.
  • Large or custom orders may require additional lead time, which will be communicated at the time of order.

4. Delivery Terms

  • Buyers are responsible for duties, taxes, and import fees.

5. Shipping Liability

  • Risk of loss or damage transfers to the buyer once the shipment is handed over to the carrier.
  • We are not responsible for delays, damages, or losses caused by the shipping carrier.

6. Claims & Issues

  • Any shipping-related issues must be reported within 3days of receipt.
  • Claims for lost or damaged shipments must be filed with the carrier directly.